Cloud-based overtime management system.

A night shift officer finishes duty at 3am. They've worked unsocial hours that trigger automatic overtime uplifts. They're part-time, so the calculation is different. Their timesheet needs to go to a specific supervisor based on rank, then into payroll in two different formats with element code translation.

Before this system, that process was manual. Payroll staff spent hours reformatting data. Officers navigated paper-based systems. Part-time calculations, rank-based approvals, and compliance tracking created administrative bottlenecks across multiple shifts, locations, and specialist teams.

The Isle of Man Constabulary needed a system that understood how policing actually works.

Built around how policing actually works

We worked closely with operational staff, payroll teams, and senior officers to understand what the system needed to do. Not what a generic overtime tool could offer. What the Constabulary specifically required.

A GAP analysis mapped the difference between existing functionality and police operational needs. Complex part-time calculations. Rank hierarchies. Specialist operational requirements. Unsocial hours triggers. Dual payroll formats.

The development incorporated all of it.

Self-service portal A 24/7 system for officers to submit timesheets and view overtime opportunities at any hour, from any device. Accessible whenever a shift ends, not just during office hours.

Intelligent broadcasting Overtime opportunities targeted by rank, skills, location, and shift type. Officers receive relevant notifications. Notification fatigue removed.

Automatic calculations Part-time thresholds, unsocial hours uplifts, and rank-aware authorisation handled without manual intervention. Approvals routed to the right supervisors automatically.

Dual payroll export Element code translation built in, eliminating manual reformatting between payroll systems. Clean data, every time.

Security and integration Active Directory integration for passwordless authentication. Separate TOIL and expenses processing. Audit trails and data integrity built in from the start.

Officers and administrative staff tested the system during beta. We stayed close during roll-out to ensure everyone was trained and confident before go-live.

What changed

Payroll processing time reduced from hours to minutes. Tasks that previously required manual calculation: unsocial hours, part-time thresholds, rank-based routing, now happen automatically.

Officers submit timesheets quickly. Supervisors approve with confidence. The right overtime opportunities reach the right people without the noise that came before.

The Constabulary now has infrastructure that works around the clock, scales with operational demand, and reduces administrative burden across the organisation.